Privacy Policy
Last updated: October 2026
This policy explains what information Crystaltide Supreme Ltd collects when you use this website, how we use it, and the choices you have. By using our website you agree to the practices described below.
Who we are
Crystaltide Supreme Ltd is a manufacturer of SAFI cleaning products and a professional cleaning services company based in Bugolobi, Kampala, Uganda. If you have any questions about this policy, you can reach us using the contact details at the bottom of this page.
Information we collect
We only collect information that you choose to give us, and basic technical information needed to run the website:
- Enquiry details: when you fill in our contact form or message us, we receive your name, phone number, email address (if provided) and your message.
- Technical data: like most websites, our hosting may record basic information such as your approximate location, browser type and the pages you visit, to keep the site secure and working well.
How we use your information
- To respond to your enquiries and provide quotes.
- To supply products and deliver cleaning services you request.
- To improve our website and our services.
How we share information
We do not sell your personal information. We only share it where needed to operate, for example with trusted service providers that help us run the website or deliver messages to our inbox. If you contact us through WhatsApp, your message is also handled under WhatsApp's own terms and privacy policy.
Third party services
Some parts of this site rely on third party services, such as an embedded Google Map and, if enabled, a form delivery service. These providers may set their own cookies or collect data under their own privacy policies.
Keeping your information safe
We take reasonable steps to protect the information we hold and keep it only for as long as needed to respond to you and run our business.
Your choices
You can ask us to see, correct or delete the personal information we hold about you. To do so, just contact us using the details below.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a new update date.
Contact us
Crystaltide Supreme Ltd
Plot 28, Luthuli Drive, Bugolobi, Nakawa, P.O. Box 117493, Kampala, Uganda
Phone: +256 393 247 752 / +256 200 906 291
Email: info@crystaltidesupreme.co.ug